How we collect, use, process, store, disclose, and protect your information.
At Alphanso Technology and Alphanso Innovations Private Limited (a subsidiary of Alphanso Technology, collectively referred to as "Alphanso Tech," "we," "our," or "us"), protecting your privacy and safeguarding your personal and business information is one of our highest priorities.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you:
By accessing our website or using any of our products or services, you agree to the practices described in this Privacy Policy.
Depending on how you interact with Alphanso Tech, we may collect the following categories of information.
Personal Information — This may include:
Business Information — For enterprise customers we may collect:
AI Service Data — When using our AI-powered solutions, we may process information you voluntarily provide to enable requested services, including:
Unless explicitly agreed in writing, customer data submitted for AI processing is not used to train public AI models.
Technical Information — We may automatically collect:
Cookies & Analytics — We may collect information using:
We use your information to:
Many of our products incorporate Artificial Intelligence technologies including:
When using our AI services:
When delivering cybersecurity services, managed security services, penetration testing, security assessments, or vulnerability management, we may process:
This information is processed solely to provide agreed security services and protect customer environments.
We maintain strict confidentiality regarding all cybersecurity engagements.
Depending on your location, we process information based on one or more of the following legal grounds:
We never sell your personal information.
Information may be shared only when necessary with:
All third-party providers are required to maintain appropriate confidentiality and security standards.
As a global technology company, your information may be processed in countries where Alphanso Tech, its affiliates, partners, or cloud infrastructure providers operate.
Where required, we implement appropriate safeguards to protect personal data during international transfers.
Payments for our products and services may be processed through secure third-party payment providers.
SaaS Products — Subscription products including (but not limited to) EventZ, Melodify, PlayNow, Yotix, and other Alphanso SaaS offerings operate on recurring monthly or annual billing unless otherwise specified.
Professional Services — Custom software development, AI implementation, consulting, cybersecurity projects, infrastructure deployment, and enterprise software solutions generally follow one-time, milestone-based, or contract-specific billing arrangements.
All pricing and billing terms are clearly communicated before purchase or contract execution.
We implement industry-standard administrative, technical, and organizational safeguards including:
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
After the applicable retention period, data is securely deleted or anonymized where appropriate.
Depending on applicable law, you may have the right to:
To exercise these rights, please contact us using the information provided below.
We use cookies and similar technologies to:
You may control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Our website or services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices of external websites or platforms. We encourage users to review their respective privacy policies before sharing information.
Our services are intended for businesses and individuals who are at least 18 years of age.
We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it.
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
Updated versions will be published on this page with the revised "Last Updated" date. Continued use of our services after updates constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, data protection, AI processing, cybersecurity practices, or wish to exercise your privacy rights, please contact us:
Alphanso Technology
Email: sales@alphansotech.com
Phone: +91 95121 30003
Website: www.alphansotech.com
Alphanso Tech is committed to maintaining high standards of privacy, information security, and responsible AI practices. Our privacy framework is designed to align with applicable Indian data protection requirements and supports internationally recognized privacy and security principles. We continually review and enhance our privacy and security measures to meet evolving regulatory requirements and industry best practices.